The internet has shrunk the world. If someone received bad service 10 years ago that person would probably tell up to 10 other people over the next week. Today if that same person receives bad service at a restaurant it will be tweeted, posted to facebook, and a review will be added to yelp and opentable within hours, reaching thousands of people.
For our ORM service we search the web and compile a report for you on a weekly or monthly basis which lists all mentions of your business, ranks each ones sentiment, plots the frequency of mentions on a graph, along with a handwritten summary to point you directly to what's important to look at first. People are talking about you online. You should know what they are saying.
“We worked with Toby on SEO for some of our web properties. He was generous with his knowledge and what we learned from him will continue to help us as we grow and promote our web presence.”
Pat Lazure
President - World Interactive Group, An Omaha World-Herald Company
“So impressed with @fiercerobot He dominated this morning! Awesome opportunity to work with him.”
Amanda Rucker via twitter
Freelancer - SEO consulting for The State of Nebraska